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Exmore Adheisve Warranty




Warranty Coverage:

EXMORE ADHESIVES, subject to the terms and conditions set forth below, warrants that our products will be free from manufacturing defects and will not fail under normal usage for the applicable warranty period stated in this lifetime warranty ("warranty"), when the products purchased are used within its/ their shelf life and according to (a) the technical data sheets and other written materials issued by EXMORE ADHESIVES for the products (collectively, the "Product Literature") which are in effect at the time of the installation and (b) governmental regulations and codes, and standard industry practices. For purposes of this Warranty a "lifetime" means for so long as the job installation remains unchanged, within the stated flooring manufacturer's performance warranty period for the product installed, and is properly maintained according to written manufacturer's instructions. IN THE EVENT THERE IS ANY CONFLICT OR INCONSISTENCY BETWEEN THIS WARRANTY AND ANY OTHER DOCUMENTS (CONTRACTS, LITERATURE OR OTHERWISE), THIS WARRANTY SHALL CONTROL AT ALL TIMES.

Exclusions from Warranty Coverage:

The following are specifically excluded from coverage under this warranty: structural failure, inadequate subflooring, or improper subfloor preparation; damages caused by Acts of God, including, but not limited to hurricane, flooding, earthquake or other types of natural disasters, or as a result of unforeseen circumstances; acts of negligence, or product misuse or abuse; failure to comply with our Product Literature, applicable building codes and regulations, and standard industry practices; variations of color, shade or texture from those shown on samples, product packaging or any other marketing materials; changes in color due to exposure to sunlight and age; subfloor hydrostatic pressure or topical water damage; normal wear and tear resulting from usage; efflorescence and shading inherent in all cementitious products; and cracking due to structural movement, excessive deflection or other failure of the substrate, including but not limited to substrate failures caused by Alkali Silica Reaction (ASR) or Near Surface Alkali Reaction (NSAR). It is expressly understood that your purchase of our product acknowledges that EXMORE ADHESIVES is not responsible or liable under any circumstances for determining the suitability or compatibility of our products for the user's intended purpose.

Your Legal Rights:

This constitutes your entire express warranty for the product purchased. To the extent permitted by law, all other warranties, whether express or implied, including, but not limited to the implied warranties of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE are EXCLUDED. ANY IMPLIED WARRANTIES ARISING BY OPERATION OF LAW ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. EXMORE ADHESIVESWILL NOT PAY OR BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS OR BUSINESS INTERRUPTION LOSS. YET, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. No implied warranty can be modified by any course of dealing, course of performance or usage of trade. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. NO REPRESENTATION, PROMISE, AFFIRMATION OR STATEMENT BY ANY EMPLOYEE OR AGENT OF EXMORE ADHESIVESWILL BE ENFORCEABLE AGAINST EXMORE ADHESIVESUNLESS IT IS SPECIFICALLY INCLUDED IN THIS WARRANTY. This warranty: (a) shall commence on the date of purchase of our product and shall end as specified in this warranty; (b) is limited to the original purchaser and is nontransferable; and (c) applies only to purchases and installations of the products within the United States on or after May 1, 2014.

Filing a Claim:

To file a claim under this warranty, you must contact us, in writing, w ithin fifteen (15) calendar days of the discovery of the alleged manufacturing defect in our products, at EXMORE ADHESIVES, Attn: Claimsunit, 3000 John Deere Road, Toano, Virginia 23168. Proof of purchase must be submitted with any notice of claim. We have the right, without any obligation, to physically inspect, perform testing, and obtain samples at the site where the warranty claim occurred, or to engage an independent third party for those services before we determine the validity of your claim. In order to perform (or have performed) the services described in the prior sentence, the owner of the site consents to total access for such services and agrees to pay for those services and all related costs of EXMORE ADHESIVES if the claim is invalid under this warranty. Your claim must be received and evaluated by us before any repair work is performed; otherwise, this warranty will be null and void. For the most up-to-date information regarding our warranty policy, please refer to our website at  www.lumberliquidators.com .

Your Exclusive Remedy:

If a/an EXMORE ADHESIVES product(s) is actually used in the insta llation and the product is proven defective within the applicable warranty period stated in this warranty, you will receive, as your sole remedy, EXMORE ADHESIVES replacement product and reimbursement of your reasonable and substantiated material and labor costs for only that specific portion of the original installation requiring replacement; including flooring; not to exceed per square foot cost of original installation.