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Flooring 101 Home Flooring FAQs Customer Care Flooring Selection and Installation

Flooring Selection and Installation



Lumber Liquidators is ready to help with your flooring selection and installation questions

Need assistance with your flooring selection? Lumber Liquidators has knowledgeable flooring experts ready to assist you with sales, customer care matters and product support. In addition to receiving your telephone calls and e-mails our staff is available to chat with you online while visiting our website. Customers can contact our Sales Department to place orders for home delivery, free in-store pick-up or product inquiries. Callers can also order flooring samples for a nominal fee that is credited towards their first purchase

Need assistance with your floor installation? The Lumber Liquidators installation service is managed by Lumber Liquidators Installation Services (LLIS) or The Home Service Store, Inc. (HSS), depending on location with installations provided by local, independent contractors. To schedule an installation or a measure please call LLIS at 800-651-1635. Not all products are available in all locations. Lumber Liquidators is licensed in Pinellas County, FL (C-10136). In certain states or counties HSS is licensed or registered as a contractor. Those locations are: FL (17845), RI (19953), CA (800861), AZ (ROC241999), OR (183271), WA (HOMES**995B9), CT (HIC 0623809), MD (MHIC No. 126816), Nassau County, NY (H1778250100), Suffolk County, NY (38568-H) and Westchester County, NY (WC-11418-H01).

Need assistance with your DIY installation? These days, customers want immediate information about products or installation they are considering. To that end, our website serves to facilitate sales and educate consumers. Our Lumber Liquidators website (www.lumberliquidators.com) was ranked as one of the top 50 retail websites of 2007 by an internet industry source. Visitors to our site can interact with flooring experts via live chat and can search through a large database of Frequently Asked Questions (FAQs) we call "FLOORING 101". We also offer product reviews and an extensive "before and after" gallery from previous customers as an aid for new customers ideas or product selection.

Need answers? Just ask! Our knowledgeable Customer Care Team sets Lumber Liquidators apart by providing consumers with the very best in product information and answers to flooring questions. Many on our staff have relevant industry experience and all regularly participate in our ongoing Product Knowledge Training Program.

Need more answers? Our Technical and Installation Team has over 95 years of collective "real world" installation experience, and is dedicated to protecting your flooring investment by assisting you with all your installation questions and projects. Our team is committed to ongoing product education and training and endorses the established installation standards of The National Wood Flooring Association (NWFA).

Lumber Liquidators is the largest specialty retailer of hardwood flooring in the United States, based on total sales. Our focus at Lumber Liquidators is to provide you with fantastic flooring at low prices! We believe we have achieved a reputation for offering great value, superior service and a broad selection of high-quality hardwood flooring products. We offer an extensive selection of premium hardwood flooring products and our own proprietary brands at everyday low prices designed to appeal to most customers. Our products are available in more than 25 domestic and exotic wood species in both prefinished and unfinished brands of various widths and lengths. Hardwood brands generally come either prefinished or unfinished. Prefinished floors are factory finished under controlled conditions and are ready to be enjoyed immediately after installation.

Our products are differentiated in terms of quality and price based on the species, grade of the hardwood, quality of finishing, as well as the length of the warranty. Our prefinished products will generally have warranties ranging from 10 to 100 years when used in residential settings, and three to five years when used commercially. We also offer a broad assortment of flooring and installation accessories including moldings, noise-reducing underlayments and adhesives. Lumber Liquidators products include our premium Bellawood brand as well as our Builder's Pride, SCHÖn, Morning Star Bamboo and the Dream Home brand. We offer nearly 350 different flooring SKU's and can ship these products to locations around the world.


Flooring 101 Home Flooring FAQs Customer Care Flooring Selection and Installation